Terms of Service
The rules for using CostumeWalk AI
These terms apply when you use CostumeWalk AI, operated by TrendReel AI ("we", "us"). By placing an order or creating an account you agree to them.
The service
CostumeWalk AI generates short AI videos that recreate viral video trends, based on photos you upload. Results are produced by an AI model and can vary; they are a creative interpretation, not an exact likeness.
Your photos and permissions
You may only upload photos:
- of yourself, or of people who have given you permission;
- of people who are 18 or older;
- that you have the right to use.
You may not upload photos of celebrities or public figures, photos of minors, explicit content, or anything meant to harass, deceive, defame or impersonate someone. We review photos and may refuse any order. Videos must not be presented as real footage of a person doing something they did not do in a way that could mislead or harm them.
Payments, credits and refunds
- Prices are shown before you pay. Single videos are one-time purchases; credit packs are one-time purchases and credits do not expire.
- Payments are processed by Creem as merchant of record, and their terms also apply to the payment.
- Automatic refunds: if your photo is rejected or the video fails to render, we refund the payment or credits in full.
- Because each video is generated on demand, there is no free preview and no refund for a successfully delivered video because you dislike the creative result, except where the law requires it. If something looks clearly broken, contact us and we will make it right.
- Credits have no cash value and cannot be transferred.
Ownership and use of videos
You keep any rights you have in your photos. Subject to these terms, you may use your generated videos for personal and social media purposes. The trend song is owned by its rights holders; the "with the song" download is provided for personal use, and platforms such as TikTok license music separately.
You give us a limited license to store and process your photos and videos only to provide the service, as described in our Privacy Policy.
Availability
The service depends on third-party AI and infrastructure providers. We do not guarantee it will always be available or error-free.
Liability
To the extent permitted by law, the service is provided "as is", and our total liability for any claim is limited to the amount you paid for the order concerned.
Changes and contact
We may update these terms; the date above shows the latest version. Questions: support@costumewalkai.com.